Free Information Sessions

14th	TIPS FOR MAKING A CAREER CHANGE: Pre-registration is encouraged for this free workshop. Call 860-768-5619. Walk-ins are welcome. 6-7 p.m.

28th	EFFECTIVE JOB SEARCH STRATEGIES: Pre-registration is encouraged for this workshop. Call 860-768-5619. Walk-ins are welcome. 6-7 p.m.

Institute for Leadership & Talent Development

22nd

STRATEGIES FOR SUPERVISING EMPLOYEES SUCCESSFULLY: The transition from individual contributor to supervisor is arguably the most difficult transition you will make in the course of your leadership career. How well you succeed at this transition has implications both for your future development as a leader and for the success of your subordinates. This one-day seminar will introduce strategies for mastering the transition to supervisor including: identifying with the leadership role, developing leadership self-awareness, building a support network, and focusing on supervisory deliverables. You will also learn supervisory strategies that promote subordinates’ success by building on their strengths. You will practice interviewing, delegating, providing feedback and conducting performance reviews. Strategies for on-boarding, motivating and developing employees; planning, assigning, overseeing and evaluating work; and creating an engaging work environment will also be explored. Communications will be a consistent theme in each of these supervisory strategies. Pre-registration is required for this seminar. Call 860-768-5619 8:30 a.m. - 4:30 p.m.

29th

SEXUAL HARASSMENT IN THE WORKPLACE: RECOGNIZE IT, DEAL WITH IT, PREVENT IT - As a supervisor, your leadership and professionalism will be enhanced by creating a workplace environment where all employees feel that they are treated with dignity and respect, receive fair recognition based on their actual performance and are afforded equal employment opportunities consistent with state and federal anti-discrimination laws. Training supervisors to be aware of and recognize all types of harassment in the workplace is also the first step in avoiding costly litigation and legal liability for you and your employer. This seminar, designed to provide an understanding of what types of conduct may constitute sexual harassment and how to detect and respond to such conduct, satisfies the sexual harassment prevention training requirements for supervisors and managers under Connecticut law and will provide you with: a basic knowledge of the federal and state statutory and regulatory provisions prohibiting sexual harassment and retaliation; interactive case examples of harassment and retaliation to help you effectively deal with such claims internally under your employer’s anti-harassment policy and complaint procedures; and training in the appropriate procedures for investigating and making a final determination and disposition of such workplace claims, including appropriate assessment of witness credibility and the use of appropriate corrective action. Pre-registration is required for this seminar. Call 860-768-5619. 8:30 a.m. - 12 noon

30th

CAPITALIZING ON THE DIVERSITY OF YOUR EMPLOYEES The increasing diversity of the Connecticut workforce creates a competitive advantage for those companies that take diversity management seriously. According to the Hudson Institute’s Workforce 2020 study, the American labor force will become somewhat more brown and black in the next twenty years, but its most pervasive tint will be gray. New supervisors assuming a leadership role need to understand and embrace these dynamics in order to build cohesive teams. This seminar will help managers to recognize and leverage the multiple dimensions of diversity and create a positive and productive work environment. The fee for this seminar is $170. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

Free Information Sessions

12th	WRITING A RÉSUMÉ THAT GETS NOTICED: Pre-registration is encouraged for this workshop. Call 860-768-5619. Walk-ins are welcome. 6-7 p.m.

26th	STRATEGIES FOR SUCCESSFUL INTERVIEWING Pre-registration is encouraged for this workshop. Call 860-768-5619. Walk-ins are welcome. 6-7 p.m.

Institute for Leadership & Talent Development

01st

DEVELOPING NEGOTIATING SKILLS - Given the centrality of negotiations in the workplace, individuals who apply key negotiating principles can increase their success. Blending practical lessons with research findings improves negotiation outcomes. Participants will learn about preparing for negotiations, diagnosing negotiating situations, matching strategies to the situation, negotiating styles, making concessions, developing alternatives, building trust, and persuading others. This is a two-part seminar meeting on October 1 and for the second part on October 15th. The fee for this 2-part seminar is $325. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

05th

LEADERSHIP ESSENTIALS: VISION, PASSION AND EMPOWERMENT - During times of transition and change, effective leaders have the ability to envision positive new directions for their organization and to inspire and empower their employees to be productive, innovative and creative as they work in a changing environment. This seminar is designed to explore and develop the characteristics of vision, passion and empowerment as a foundation for leadership. Integrating techniques from the field of entrepreneurship, participants will have the opportunity to understand and practice current methodologies that foster innovation, creativity, vision and passion and to relate these qualities to their leadership development. These personal attributes will then be examined as the foundation for inspiring and empowering others. Participants will also review how successful leaders consistently manifest these personal qualities and implement them as part of their organizational strategies. This is a two-part seminar meeting on October 5 from 8:30-12 noon and for the second part on October 19 from 8:30-12 noon. The fee for this 2-part seminar is $325. There is an additional fee of $15 for the book “The Passion Test”. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

07th

DEVELOPING GLOBAL AWARENESS: MULTICULTURAL UNDERSTANDING - In today’s world, developing the competencies required to operate in a global business environment is an imperative for strategic leadership. This seminar explores 10 key dimensions that characterize the essence of a global leadership perspective and a framework for understanding multiculturalism. In addition, your global awareness and competencies will be assessed and developed to prepare you to analyze multicultural situations and identify appropriate solutions to business and social challenges you may face as a manager. The implications of the model for management decision making, communication, negotiation, hierarchy, protocol and organizational development will be explored. This is a two-part seminar meeting on October 7 from 8:30-12 noon and for the second part on October 21 from 8:30-12 noon. The fee for this 2-part seminar is $325. Pre-registration is required for this seminar. Call 860-768-5619. 8:30 a.m. - 12 noon

08th

LEADERSHIP STRENGTHS & BLIND SPOTS - People often do not reach their leadership potential because they have blind spots that limit their ability to see themselves as others see them. Participants will learn principles, strategies and tools that help successful leaders see their blind spots and turn them into assets. With this positive outlook, participants will be able to modify outdated habits and behaviors to create new personal strengths. Each participant will have the opportunity to receive an individualized Blind Spot Finder Profile and leave with a Clear Sight Plan to turn any potential blind spots into leadership strengths. This seminar meets from 8:30 a.m.-12 noon. The fee to attend this seminar is $170 plus there is an additional fee of $49.99 for the Blind Spots Profile. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

13th

COACHING EMPLOYEES TO MAXIMIZE PERFORMANCE AND POTENTIAL - Managers and supervisors play a vital role in developing employees to meet the changing needs of the organization. In the current economy, using coaching effectively can improve an employee’s performance and enable a manager to build on their employee’s strengths for the benefit of the organization. This seminar prepares participants to coach employees on their career development plans by teaching skills in preparing for coaching, conducting an effective coaching session, helping employees identify their strengths and their skills gaps, and utilizing the coaching process to position employees to be strong contributors to the organization. This is a 2-part seminar meeting on October 13 from 8:30-12 noon and for the second part on November 3 from 8:30-12 noon. The fee for this seminar is $325. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

14th

DEALING WITH DIFFICULT EMPLOYEES - Most supervisors find that other individuals at work sometimes turn to them with difficult personal and personnel issues. They also find themselves having to deal with people in conflict situations or at times when someone is very angry or upset. The effective supervisor not only responds to employees’ issues but is also able to recognize and deal with issues that employees may be having that are not being talked about or handled. This seminar will help you respond effectively to employees with problems, identify employee behaviors that may be causing problems, help employees resolve issues, and know how to diffuse and handle difficult situations. This seminar meets from 8:30 a.m.-12 noon. The fee for this seminar is $170. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

20th

MAKE YOUR POINT EFFECTIVELY AND WITH CONFIDENCE - To give effective presentations, leaders need to know strategies for preparing and presenting ideas and information. A successful presentation can be a catalyst for both action and decision making. With a few simple techniques, this seminar will teach participants to master their presentation skills and will boost their confidence about speaking before a group. Learn strategies to organize and prepare for presentations, to develop content, to design strong openings and closings, to “read” the audience and keep them engaged, to reduce stage fright and anxiety, and to become recognized as a subject matter expert in your field or topic. When, and how, to use Word or Power Point and how to use visual aids to communicate ideas and information will also be discussed. This seminar meets from 8:30 a.m.-12 noon. The fee for this seminar is $170. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

22nd

STRATEGIES FOR EFFECTIVE PERFORMANCE APPRAISAL AND COACHING - To be successful, an organization needs its employees to produce superior results. An organization that is successful will link its investments in people to bottom line business results. The overall goal of effective performance management is to ensure that the organization and all of its systems (processes, departments, teams, employees, etc.) are working together in the most effective way to achieve results desired by the organization. In this seminar, participants will learn how to build and implement an effective performance management process. This includes how to write performance goals and objectives, ways to measure employees’ progress toward performance goals, how to write performance appraisals, and strategies for conducting performance appraisal discussions and for coaching employees. This seminar meets from 8:30 a.m.-12 noon. The fee to attend this seminar is $170. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

27th

CRITICAL TRAITS & STRATEGIES FOR LEADERS - This seminar will help new and aspiring leaders be more effective in today’s rapidly changing global marketplace. They will learn about the characteristics and traits of effective leaders, the role of a leader in an organization, and competencies involved in being a leader. They will complete assessment exercises to be more aware of their own leadership traits and how these traits can be enhanced. Strategies to achieve results as a leader will be discussed. This seminar meets from 8:30 a.m.-12 noon. The fee for this seminar is $170. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

29th

THE BASICS OF BUDGETS - An important aspect of managing a department is handling the financial/budgetary aspects for the department. Supervisors need to know how to plan, develop and manage a budget. In this seminar, participants will learn how to think about budgets. They will learn about the purpose of a budget, how to plan a budget and how to determine what should go into it. Forecasting, short and long-term planning for a budget, how to work with a budget over-time and dealing with problems related to budgets will be discussed. In this interactive seminar, participants will also be given a hands-on activity to practice building an effective budget. This seminar meets from 8:30 a.m.-12 noon. The fee for the seminar is $170. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

Free Information Sessions

09th	TIPS FOR MAKING A CAREER CHANGE - Pre-registration is encouraged for this workshop. Call 860-768-5619. Walk-ins are welcome. 6-7 p.m.

16th	EFFECTIVE JOB SEARCH STRATEGIES: Pre-registration is encouraged for this workshop. Call 860-768-5619. Walk-ins are welcome. 6-7 p.m.

Institute for Leadership & Talent Development

04th

SOCIAL NETWORKING FOR LEADERS - YouTube, Second Life, Facebook, Linked-In, Wikipedia…today’s computer world is one built on an ever-expanding framework of social networks and social networking applications. This workshop will provide an overview of what social networking is, how social networking tools differ from traditional computer applications, and how leaders can harness social networking to further a variety of aims including branding, recruitment, education, sales, marketing, project management, and other organizational goals. In this two part seminar, participants will have the opportunity to join and try out some of the more popular social networking applications in a hands-on environment, as well as discuss issues relating to social networking including intellectual property, privacy, and security. This is a two-part seminar which will meet on November 4th from 8:30 a.m.-12 noon and on November 18th from 8:30 a.m.-12 noon. The fee for this two-part seminar is $325. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

05th

BUILD A TEAM THAT WORKS WELL TOGETHER - Team work and team building are popular topics in today’s organizations. People in every workplace talk about building a team and working as a team but few understand how to create the experience of team work or how to build an effective team. Successful teams and team work are catalysts for effectively completing projects and for the accomplishment of strategic goals. Organizations with effective work teams are more likely to be successful and to retain talented workers. In this seminar, participants will learn about the characteristics and components of a successful team and will understand the stages involved in team development. Strategies for selecting participants and allocating roles, techniques for training team members on how to work well together, strategies for setting goals and objectives, and ways to recognize potential problems on teams and strategies for resolving those problems will be discussed. The fee for this half day seminar (8:30 a.m.-12 noon) is $170. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

09th

MOVING FROM DISAGREEMENT TO DIALOGUE: THE FINE ART OF HEALTHY CONFLICT MANAGEMENT - While "my way or the highway" is often the position taken by people during a disagreement, it is almost always a one-way road to resistance, confrontation, or disengagement. Alternatively, by engaging in productive dialogue and seeking to understand differing perspectives and conflicting needs, disagreeing parties can create a climate of mutual respect and a positive foundation for collaborative problem-solving. This half-day interactive workshop will involve participants in exploring and identifying strategies to transform professional disagreements into opportunities for mutual understanding and effective conflict management, both as parties to a disagreement and as mediators in other parties' disagreements. The workshop will focus on leveraging participants' "emotional intelligence" to examine three types of disagreement: misunderstanding, negotiable disagreement, and non-negotiable disagreement. Participants will learn to differentiate underlying needs and stated/apparently unmovable "positions", to suspend judgment and seek mutual understanding, and to use the "5 A's" of productive conflict resolution. This half day seminar will be held from 8:30 a.m.-12 noon. The fee for the seminar is $170. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

17th

SEXUAL HARASSMENT IN THE WORKPLACE: RECOGNIZE IT, DEAL WITH IT, PREVENT IT - As a supervisor, your leadership and professionalism will be enhanced by creating a workplace environment where all employees feel that they are treated with dignity and respect, receive fair recognition based on their actual performance and are afforded equal employment opportunities consistent with state and federal anti-discrimination laws. Training supervisors to be aware of and recognize all types of harassment in the workplace is also the first step in avoiding costly litigation and legal liability for you and your employer. This seminar, designed to provide an understanding of what types of conduct may constitute sexual harassment and how to detect and respond to such conduct, satisfies the sexual harassment prevention training requirements for supervisors and managers under Connecticut law and will provide you with: a basic knowledge of the federal and state statutory and regulatory provisions prohibiting sexual harassment and retaliation; interactive case examples of harassment and retaliation to help you effectively deal with such claims internally under your employer’s anti-harassment policy and complaint procedures; and training in the appropriate procedures for investigating and making a final determination and disposition of such workplace claims, including appropriate assessment of witness credibility and the use of appropriate corrective action The fee for this half-day seminar (8:30 a.m.-12 noon) is $170. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

19th

ENGAGING EMPLOYEES FOR HIGH PERFORMANCE DURING CHANGING TIMES - Are resource actions contributing to low morale and lost productivity among your employees? Are external events related to the economy distracting your employees? Is your team or organization stuck in its progress toward some important goal? In this dynamic seminar, created especially for our turbulent times, new supervisors will learn how to “wake-up”, engage and focus their staffs to excel in the many daily work challenges they face. Participants will learn the critical concepts of employee motivation and practice the three essentials of healthy employee dialogue to foster positive participation and a focused commitment to results. Participants will be exposed to practical tools to handle conflict and build employee trust and accountability that will prepare the participants to lead their employees effectively during difficult times. The fee for this half-day seminar (8:30 a.m.-12 noon) is $170. Pre-registration is required. Call 860-768-5619. 8:30 a.m. - 12 noon

Free Information Sessions

07th	WRITING A RÉSUMÉ THAT GETS NOTICED: Pre-registration is encouraged for this workshop. Call 860-768-5619. Walk-ins are welcome. 6-7 p.m.

14th	STRATEGIES FOR SUCCESSFUL INTERVIEWING: Pre-registration is encouraged for this workshop. Call 860-768-5619. Walk-ins are welcome. 6-7 p.m.

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